c7777c Privacy Policy
How We Handle Your Personal Data

1 Introduction & Scope

c7777c is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy sets out in clear and transparent terms how c7777c collects, uses, stores, shares, and protects your personal information in connection with your use of the c7777c website, mobile web interface, and all associated services (collectively, the "Platform").

This Privacy Policy applies to all personal data provided by you directly — for example, during account registration or when contacting our support team — as well as data collected automatically through your use of the Platform, such as device information, browser data, and gameplay activity. It also covers personal data that c7777c receives from third-party service providers such as payment processors and identity verification partners.

This Policy should be read alongside c7777c's Terms & Conditions and Responsible Gaming Policy, both of which are published on the Platform. Where this Privacy Policy refers to other c7777c policies, those policies are incorporated by reference.

c7777c serves players primarily located in Bangladesh. While we make every effort to align our data practices with internationally recognised data protection standards, players should be aware that their personal data is processed in accordance with the applicable laws of the jurisdiction in which the c7777c operating entity is established.

2 Data Controller

For the purposes of this Privacy Policy, c7777c acts as the data controller in respect of all personal data collected from players through the Platform. As data controller, c7777c is responsible for determining the purposes and means of processing your personal data and for ensuring that such processing is conducted lawfully, fairly, and transparently.

If you have any questions about how c7777c processes your personal data, or if you wish to exercise any of your data subject rights as described in Section 11 of this Policy, please contact the c7777c Data Protection team at:

• Email: [email protected]
• Subject line: "Data Protection Enquiry — [Your Registered Username]"
• Response time: All data-related enquiries are acknowledged within 48 hours and fully responded to within 30 calendar days.

3 Data We Collect

c7777c collects and processes the following categories of personal data:

3.1 Identity & Registration Data

• Full legal name
• Date of birth
• Gender (optional, where provided)
• Nationality
• Government-issued identification number (e.g., Bangladesh National Identity Card number)
• Passport or other photographic identification document details

3.2 Contact & Address Data

• Residential address (including city, district, and postcode)
• Email address
• Mobile phone number

3.3 Financial & Payment Data

• bKash, Nagad, Rocket, or Upay mobile account numbers (masked; full numbers are not stored)
• Bank account details where bank transfer is used (masked)
• Transaction history: deposit amounts, withdrawal amounts, dates, and reference numbers
• Currency: all financial data is denominated in Bangladeshi Taka (BDT / ৳)

3.4 Technical & Usage Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser type/version
• Session start and end times, session duration
• Pages visited, features accessed, and navigation patterns within the Platform
• Referral source (how you arrived at the Platform)

3.5 Gameplay & Betting Data

• Sports betting history: markets selected, odds, stake amounts, outcomes
• Casino game history: games played, bet amounts, win/loss outcomes, session durations
• Bonus and promotion usage history
• Responsible gaming tool settings: deposit limits, session limits, self-exclusion status

3.6 Communications Data

• Content of live chat conversations with c7777c support agents
• Email correspondence with c7777c
• Formal complaints and dispute records

4 How We Collect Data

c7777c collects your personal data through the following mechanisms:

• Direct collection: Data you provide when registering an Account, completing KYC verification, submitting a deposit or withdrawal request, contacting support, or participating in a promotion.
• Automated collection: Technical and usage data collected automatically as you interact with the Platform, including via cookies, web beacons, server logs, and similar tracking technologies. See Section 6 for full details of our cookie policy.
• Third-party sources: Identity and fraud-risk data provided by KYC verification partners (such as identity document verification services) and payment processors (such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard) in the course of processing your transactions.
• Publicly available sources: In limited circumstances, c7777c may supplement your profile data with information from publicly available sources (such as sanctions watchlists or politically exposed person databases) as part of our anti-money-laundering compliance obligations.

5 Purposes & Legal Basis for Processing

The table below sets out the primary purposes for which c7777c processes your personal data and the corresponding legal basis for each processing activity:

c7777c will not process your personal data for purposes that are incompatible with those described above without first obtaining your explicit consent, except where such processing is required by applicable law.

6 Cookies & Tracking Technologies

c7777c uses cookies and similar tracking technologies to deliver, maintain, and improve the Platform. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are essential for the Platform to function correctly and cannot be disabled. They include session authentication cookies, security tokens, and load-balancing cookies. No consent is required for these cookies.
• Functional cookies: These cookies remember your preferences (such as language settings and responsible gaming tool configurations) to provide a more personalised experience. They are activated only with your consent.
• Analytics cookies: These cookies collect aggregated, anonymised data about how players use the Platform, including pages visited and session durations. This data is used solely to improve Platform performance and user experience. Activated with consent.
• Marketing cookies: These cookies may be used to deliver promotional content relevant to your interests. They are activated only where you have provided explicit opt-in consent and may be withdrawn at any time.

You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may impair your ability to use certain features of the Platform, including logging into your Account.

c7777c does not use cookies to collect special category data or to build detailed individual profiles for sale to third parties. Cookie data is retained for a maximum of 13 months from the date of last activity.

7 Data Sharing & Disclosure

c7777c does not sell your personal data. We share personal data only in the following limited and controlled circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank receive only the transactional data necessary to process your deposit or withdrawal. These partners operate under their own privacy policies and are bound by contractual data protection obligations with c7777c.
• KYC and identity verification partners: Third-party identity verification services receive the identity documents and data you submit during the KYC process for the sole purpose of verifying your identity and age. These providers are contractually bound to use your data exclusively for this purpose.
• Game providers: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and other third-party game studios receive anonymised session and gameplay data necessary to operate their games within the Platform. These providers do not receive your full identity or payment data.
• Legal and regulatory authorities: c7777c may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where required to do so by applicable law, a court order, or other legally binding instrument. c7777c will, where permitted by law, notify the affected player of such disclosure.
• Fraud prevention services: c7777c may share limited technical and identity data with fraud prevention and anti-money-laundering compliance services to detect and prevent financial crime and protect the integrity of the Platform.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of c7777c's business, personal data held by c7777c may be transferred to the acquiring entity. Players will be notified of any such transfer and of any material changes to this Privacy Policy that may result.

8 International Data Transfers

Some of c7777c's third-party service providers — including certain game studios and technical infrastructure providers — may be located or operate servers in countries outside Bangladesh. Where personal data is transferred internationally, c7777c takes appropriate steps to ensure that your data receives a level of protection equivalent to that provided under applicable data protection law.

Such safeguards may include:

• Standard contractual clauses incorporated into Data Processing Agreements with the relevant service provider.
• Transfers made only to service providers in jurisdictions that maintain adequate data protection standards.
• Technical measures including end-to-end encryption of data in transit.

By using the c7777c Platform, you acknowledge and consent to the transfer of your personal data to countries outside Bangladesh where necessary for the purposes described in this Privacy Policy. If you have questions about the specific safeguards in place for any particular international transfer, please contact us at [email protected].

9 Data Retention

c7777c retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual. Anonymised aggregate data may be retained indefinitely for statistical and analytical purposes.

10 Data Security

c7777c implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption at rest for all sensitive personal data and financial records stored on c7777c's servers.
• Role-based access controls ensuring that personal data is accessible only to c7777c staff members who require it to perform their specific job functions.
• Multi-factor authentication required for all administrative access to c7777c's internal systems.
• Real-time intrusion detection and prevention systems monitoring the Platform infrastructure 24 hours a day, 365 days a year.
• Regular penetration testing and security audits conducted by independent third-party security professionals.
• Secure data centre facilities with physical access controls, surveillance, and environmental protections.

In the event of a personal data breach that is likely to result in a risk to your rights or freedoms, c7777c will notify affected players without undue delay and will take immediate steps to contain and remediate the breach. c7777c maintains a formal data breach response plan that is reviewed and tested on a regular basis.

While c7777c employs industry-leading security measures, no online platform can guarantee absolute security. You are also responsible for maintaining the security of your Account credentials. Please review Section 5 of the c7777c Terms & Conditions for your responsibilities regarding Account security.

11 Your Rights

As a c7777c player and data subject, you have the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request — [Your Registered Username]".

• Right of access: You have the right to request a copy of all personal data that c7777c holds about you, along with information about how it is processed. We will provide this within 30 calendar days of a verified request, free of charge.
• Right to rectification: If any personal data held by c7777c about you is inaccurate or incomplete, you have the right to request that it be corrected. Where possible, you may update certain information directly within your Account settings.
• Right to erasure ("right to be forgotten"): You may request that c7777c delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and there is no other legal basis for continued processing. Note that c7777c may be required to retain certain data for legal compliance purposes even following an erasure request.
• Right to restriction of processing: You may request that c7777c restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where processing is unlawful but you do not wish the data to be deleted.
• Right to data portability: Where processing is based on your consent or on a contract with you, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that this data be transmitted directly to another data controller where technically feasible.
• Right to object: You have the right to object to the processing of your personal data where c7777c relies on legitimate interests as the legal basis for processing. You also have the right to object at any time to the processing of your data for direct marketing purposes, without needing to provide a reason.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

12 Children's Privacy

c7777c is strictly an adults-only platform. We do not knowingly collect or process personal data from any individual under the age of 18. The Platform is not directed at, and is not intended for use by, children or minors.

c7777c conducts mandatory age verification on all Account registrations. If c7777c discovers, at any point, that it has inadvertently collected personal data from an individual who is under 18 years of age, it will immediately:

• Close the relevant Account.
• Delete all personal data associated with the Account, subject to any mandatory retention obligations under applicable law.
• Return any deposited funds to the originating payment method following verification of the originating account holder's identity.

If you have reason to believe that a person under the age of 18 has registered an Account on c7777c, please contact our support team at [email protected] immediately. c7777c takes its obligations regarding the protection of minors with the utmost seriousness.

13 Third-Party Services

The c7777c Platform integrates with a number of third-party service providers to deliver its full range of features, including game studios, payment processors, and analytics services. Each of these providers operates under its own privacy policy and data protection framework. c7777c is not responsible for the data practices of third-party providers beyond the contractual obligations imposed on them by their Data Processing Agreements with c7777c.

Third-party game studios — including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe — may collect limited technical data directly from your device as part of their game delivery infrastructure. This data is used solely for game performance, RNG integrity, and session continuity purposes. c7777c requires all game providers to comply with applicable data protection standards as a condition of their integration with the Platform.

c7777c does not host or control any external websites, and this Privacy Policy does not apply to any third -party websites that may be referenced in passing. Players are encouraged to review the privacy policies of all third-party services they interact with.

14 Marketing Communications

c7777c may, with your explicit prior consent, send you promotional communications regarding bonuses, special offers, new game launches, seasonal promotions (such as Eid, Pohela Boishakh, or BPL cricket season offers), and other Platform news. All marketing communications from c7777c are strictly opt-in — you will not receive marketing messages unless you have affirmatively chosen to receive them during Account registration or through your Account preferences.

Marketing communications from c7777c may be delivered via the following channels, subject to your individual consent choices:

• Email to your registered email address
• SMS to your registered mobile number
• In-platform notifications displayed when you are logged into your Account

You may withdraw your consent to receive marketing communications at any time by:

• Clicking the "unsubscribe" link included in any marketing email from c7777c
• Replying STOP to any marketing SMS from c7777c
• Updating your notification preferences within your Account settings
• Contacting c7777c support at [email protected] with the subject line "Marketing Opt-Out"

Withdrawal of marketing consent will be processed within 5 business days. Please note that even if you opt out of marketing communications, c7777c may still send you transactional and service communications that are necessary for the operation of your Account, such as deposit confirmations, withdrawal notifications, and security alerts. These operational messages are not marketing communications and cannot be opted out of while your Account remains active.

15 Responsible Gaming & Data

c7777c uses gameplay data, session data, and financial transaction data as part of its responsible gaming monitoring programme. This processing is carried out on the basis of c7777c's legitimate interests in protecting vulnerable players and complying with responsible gaming obligations, as well as on the basis of legal obligations where applicable.

Specifically, c7777c's responsible gaming systems may use your data to:

• Monitor betting patterns and session durations for indicators of problem gambling behaviour.
• Enforce deposit limits, loss limits, session limits, and cooling-off periods that you have set voluntarily or that c7777c has applied in accordance with its responsible gaming obligations.
• Maintain self-exclusion records and enforce self-exclusion restrictions across the Platform.
• Contact you proactively if our responsible gaming monitoring systems identify concerning patterns in your Account activity.

Self-exclusion records are retained for a minimum of 5 years following the end of the self-exclusion period to ensure that previously self-excluded players cannot inadvertently re-register during a period of vulnerability. This retention is required by c7777c's responsible gaming obligations and cannot be waived by an individual data subject erasure request during the self-exclusion period.

16 Policy Amendments

c7777c reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to the Platform. All amendments will be published on this page with a revised "Last Updated" date at the top of the Policy.

Where an amendment constitutes a material change to how we process your personal data — for example, a change to the categories of data we collect, a new category of third-party sharing, or a change to the legal basis for a processing activity — c7777c will notify registered players by email to their registered email address at least 14 calendar days before the amended Policy takes effect. Continued use of the Platform after the effective date of an amended Policy constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how c7777c protects your personal data. The version number and effective date displayed at the top of this page will always reflect the most current version. Prior versions of this Privacy Policy are available upon request by contacting [email protected].

17 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or c7777c's handling of your personal data, please contact the c7777c Data Protection team through the following channels:

• Email: [email protected] — please use the subject line "Privacy Policy Enquiry" or "Data Rights Request" as appropriate.
• Live Chat: Available 24/7, 365 days a year via the c7777c Platform. Average response time: 2–5 minutes.
• Response commitment: All privacy-related enquiries are acknowledged within 48 hours and fully resolved within 30 calendar days.

c7777c is committed to resolving all data protection concerns fairly and promptly. If you are not satisfied with c7777c's response to a privacy complaint, you may have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. Players in Bangladesh should contact the relevant government consumer protection body for further guidance on their statutory rights.